ORACLEBack to home

Money-back policy

Last updated 19 October 2026

Purchases are not open yet. This policy applies to purchases made once they open.

Our guarantee

Your initial Oracle reading plan purchase may qualify for our money-back guarantee when expressly offered at checkout. Renewal charges are excluded. Full eligibility requirements and exclusions apply; your mandatory consumer rights remain unaffected.

Who qualifies

  • The guarantee covers your first purchase of a Oracle reading plan only.
  • It applies only when the money-back guarantee was expressly offered at checkout.
  • You must have used your plan for at least 7 consecutive days.
  • Renewal charges are not covered.

How to request a refund

Email hello@askoracle.co within 7 days of your initial purchase. Include:

  • the email address you used at checkout,
  • screenshots showing at least 7 consecutive days of plan use.

We review every request and reply by email. Approved refunds go back to your original payment method.

Cancelling is separate from a refund

Cancelling stops future renewals; it does not refund a past charge. You can cancel at any time in your account or by emailing hello@askoracle.co. See our Terms for how subscriptions renew.

Your consumer rights

This policy adds to, and never replaces, the rights you have under the consumer law where you live.

Questions? Email hello@askoracle.co. © 2026 Oracle. All rights reserved.